Responsible Gambling Policy

At Red Kings we take safer gambling seriously. We are committed to keeping play controlled and enjoyable, and to giving you straightforward tools and clear guidance so you can manage your time, spending and overall activity. If you ever feel gambling is becoming a problem, we encourage you to act early and use the measures below or seek professional support.

Player protection principles

We focus on prevention, control and support. Our approach is to help you set sensible limits, spot early signs of harm and make it easy to pause or stop play. We treat every request for help with respect and confidentiality.

Activity-control tools

We offer a range of account tools designed to let you control how you play:

• Deposit limits you can set and change at any time.
• Loss limits to cap how much you can lose over a set period.
• Time limits and session reminders to manage how long you play.
• Daily or weekly spending overviews to keep track of activity.
• Account cool-off (short break) options and self-exclusion for longer-term protection.

Deposit limits

You can set daily, weekly or monthly deposit limits from your account settings. Limits are applied immediately after confirmation and help prevent spending more than you intend. We advise starting with conservative limits such as £10 per day or £100 per month and adjusting only when you are confident it is safe to do so.

Loss limits

Loss limits cap the amount you can lose in a specified period. These are independent of deposits and are designed to protect your bankroll. If you reach a loss limit, further play will be blocked until the limit period ends or you reduce your activity with support from our team.

Time limits and account breaks

Set session time limits and enable reality checks to receive reminders during play. If you need an immediate pause, use the account cool-off option to block access for 24 hours to 6 weeks. For longer protection choose self-exclusion.

Self-exclusion

Self-exclusion lets you block access to your account for a set period or permanently. For players in Great Britain, you can also register with GAMSTOP for a site-wide exclusion across participating operators. To begin self-exclusion, use your account settings or contact our support team for guidance.

Signs of problematic behaviour

• Chasing losses or increasing stakes to recover money.
• Difficulty sticking to limits or betting more than intended.
• Neglecting work, family or other responsibilities because of gambling.
• Borrowing money or hiding gambling activity from others.

Practical tips for staying in control

• Decide how much you can afford to lose and set limits before you play.
• Use deposit and time limits and enable session reminders.
• Keep gambling separate from essential bills and savings.
• Talk to someone you trust if you notice worrying behaviour.

Professional help and support organisations

If you need specialist help, reputable UK organisations include GamCare, GambleAware and Gamblers Anonymous. You can also register with GAMSTOP for self-exclusion across multiple sites. If you are concerned, contact one of these services or speak to our support team for confidential guidance.

RedKings supports a safer gambling approach and will always assist you in using the tools above or connecting with external support.